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EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.
Our e-mail address can be found above in the site notice.

Dispute resolution proceedings in front of a consumer arbitration board

We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

The contents of this website have been created with utmost care. The provider, however, assumes no warranty for the accuracy, completeness and timeliness of the provided contents. The usage of the contents of this website is at the user’s own risk. Contributions characterized by name express the respective author’s individual opinion which may differ from the provider’s opinion. The mere use of this website does not establish any contractual relationship whatsoever between the user and us.

External links

This website contains links to third-party websites (“external links”). Those websites are subject to the liability of the respective operator. The provider reviewed the third-party contents at the time the initial link was created to determine any legal violations. At that time no legal violations were apparent. The provider has no influence whatsoever on the current and future design and the contents of linked sites. The placement of external links does not mean that the provider adopts the linked contents as its own. Constant monitoring of these external links by the provider without specific indications of legal violations is not feasible. In the event of known legal violations, however, such external links will be deleted immediately.